Navy Federal Credit Union

Luis Ortiz
1 Star
Honestly, I love NFCU as an online bank, but on the branch level, they are the worst. I hate every time I have to do something at a branch. They take forever and always look understaffed, which is ridiculous. Some of the employees are unprofessional. I try to do everything online because this particular branch and the one in Humble are horrible. Unfortunately, these are the closest to me, so I always try to avoid them at all costs. I hope management does better than have only one teller, one banker, and a clueless, rude front person who won't do anything other than sign you in. I know NFCU can do better. I've been with them for over 15 years, and this is the one thing I dislike.
Saturday 22nd June 2024

Joseph Stone
5 Star
One of the nicest Navy Fed branches I've ever been to. Maria was super friendly and helpful. She greeted me with a smile and just seemed in a very upbeat mood. It was not very busy when I came to deposit my check. I was able to get in and out very quick.
Thursday 17th March 2022

Thomas Woods
5 Star
Been NFCU member since ‘77. Gotten great service for loans and credit cards. They’re very aggressive with anti fraud measures.
Saturday 24th August 2024

Jacque' Allen
5 Star
Deposit or withdraw, coming here is always such a pleasure. Greeted with kindness never gets old. The place is always clean, friendly staff, and very welcoming.
Saturday 28th January 2023

Systion
1 Star
So while I do not have an account here I still want to rate my experience. I went there today and stood in line. It was very busy which I have no problem with. After waiting my turn I get up to the lady who signs people in. Immediately I am greeted to her attitude but shurged it off. While trying to do bussiness with her in comes a black woman who cut the line and began to speak over me. She kept on and on about whatever nonsense she had going on. All the employee did was allow this and said in a minute. Wasn't the best experience to start with.
Thursday 28th December 2023